Privacy Policy

Last updated: November 29, 2025

1. Introduction

At ichess, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and email address when you register
  • Chess.com username for game synchronization
  • Payment information (processed securely through third-party payment processors)
  • Account preferences and settings
Usage Information

We automatically collect certain information when you use our service:

  • IP address and browser type
  • Pages visited and features used
  • Date and time of access
  • Device information

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your account
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your data is stored on secure servers and is encrypted in transit. We retain your personal information for as long as your account is active or as needed to provide you services.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

  • With service providers who assist us in operating our platform (under strict confidentiality agreements)
  • When required by law or to protect our rights
  • In connection with a merger, acquisition, or sale of assets (with notice to users)

6. Third-Party Services

Our service integrates with third-party services such as Chess.com for game synchronization and payment processors for subscription management. These services have their own privacy policies, and we encourage you to review them.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us through our support channels.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels.